Privacy Policy

Data Controller

Kadell Scott

Privacy Policy for Scott's Caravan Services Ltd

At Scott's Caravan Services, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services.

1. Information We Collect

We may collect the following types of personal information when you interact with our business:

• Personal Information: This includes your name, email address, phone number, and billing information when you book services or request a quote.
• Vehicle Information: Information related to your caravan or motorhome, including make, model, registration number, and service history.
• Usage Data: Details about how you interact with our website or services, including IP address, browser type, and activity logs.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver the services you request, including caravan repairs, maintenance, and booking management.
• To communicate with you about your service requests, quotes, appointments, and invoices.
• To improve our website and services by analyzing usage patterns and feedback.
• To comply with legal obligations or respond to legal requests, if necessary.

3. How We Share Your Information

We value your privacy and do not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors or email communication services.
• Legal Requirements: We may disclose your information if required to do so by law or if we believe it is necessary to protect our rights, your safety, or the safety of others.

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption for sensitive data and limiting access to your information to authorized personnel only.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to legal restrictions.
• Opt-out: You can opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at kadell@scottscaravanservices.com 

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your experience, track usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Scott's Caravan Services Ltd
kadell@scottscaravanservices.com
07955426323